We take your privacy seriously. This policy explains what we collect, how we use it, and the choices you have. Plain English — no dark patterns.
What we collect
- Account info: email address, display name, and a Firebase-generated user ID.
- Subscription: your current plan, billing cycle, renewal date, and the Razorpay payment/order IDs (we never see your full card number — Razorpay handles that).
- Usage metrics: monthly tallies of AI answers, voice minutes, and screenshots so we can enforce plan limits and show you your dashboard.
- Interview content: questions and AI-generated answers from your sessions, if you opt in to cloud sync. Stored in your Firestore namespace; only you and authorized admins can read them.
- Diagnostics: crash reports and error logs (no personal content), used to fix bugs.
We do not record or store live interview audio. Voice is processed in real time and discarded.
How we use it
- Provide the service (authenticate you, run AI, sync your history across devices).
- Bill you for your plan and prevent abuse of free-tier limits.
- Improve product quality through aggregate, de-identified analytics.
- Send essential transactional emails (password reset, payment receipts, plan changes).
We don't sell your data and we don't use it to train third-party AI models.
Third-party services
A handful of vendors process data on our behalf — each under a data-processing agreement:
- Google Firebase — auth and database (Firestore). EU/US data centers.
- Razorpay — payment processing. PCI-DSS compliant.
- Vercel — web hosting and CDN.
- Groq — AI inference for interview answers. Queries sent for processing are not stored by Groq.
Security
All traffic is encrypted in transit (TLS 1.2+). Firestore Security Rules restrict your records to your own user ID. Admin actions require a custom claim verified server-side and are written to an immutable audit log. We rotate keys periodically and review access regularly.
Your rights
- Access — request a copy of everything we hold on you.
- Correction — fix anything inaccurate.
- Deletion — close your account and erase your data (some billing records retained for tax compliance, max 7 years).
- Export — get your interview history as JSON.
- Object/restrict — opt out of non-essential processing.
Email privacy@aiinterview.com from your account address and we'll process the request within 30 days.
Cookies
We use session cookies to keep you signed in. No tracking cookies, no third-party advertising pixels, no cross-site tracking.
Children
The service isn't intended for users under 16. If we discover an underage account, we'll close it.
Changes to this policy
If we materially change how we handle your data, we'll email you at least 30 days before the change takes effect. Minor edits (typos, clarifications) may happen without notice.